Infor CloudSuite and Airbase integration

What moves between them

The main flow runs from Airbase into Infor CloudSuite. After bills, reimbursements, and card transactions reach an approved or paid state in Airbase, ml-connector reads them and posts supplier invoices and GL entries into Infor CloudSuite, mapped to the matching Infor supplier, GL account, and company. Reference data flows the other direction: the Infor vendor master and chart of accounts are pushed into Airbase so spend is coded to accounts that exist in the ERP. Payment status is read from Airbase to keep the ERP in step once a bill is settled. Card transactions and GL accounts are read-only in Airbase, so ml-connector never writes those back, and it reads Infor purchase orders so Airbase can run three-way matching.

How ml-connector handles it

ml-connector stores both credential sets encrypted. On the Airbase side it sends the portal-generated bearer token on every request against the tenant base URL, and on the Infor side it performs the OAuth2 password grant using the .ionapi client and service account fields, refreshing the access token before its one to twenty four hour lifetime expires rather than reacting to a 401. Because Infor CloudSuite has no self-service webhooks, it polls Infor list transactions on a schedule, while Airbase webhooks such as purchase request approval trigger work as soon as a milestone changes. Vendors and GL accounts are mapped first so every posted invoice references a supplier, account, and company that already exist in Infor. Infor M3 Add transactions are not idempotent, so ml-connector queries by invoice number before posting and keeps an external ID map to prevent duplicates. The Infor company number is required on most M3 calls and is supplied as configuration, gateway rate limits return HTTP 429 with exponential backoff, and every record carries a full audit trail and can be replayed if a post fails.

A real-world example

A mid-sized manufacturer running Infor CloudSuite M3 for production and finance adopts Airbase to control accounts payable, corporate cards, and employee expenses across several sites. Before the integration, accounting exported approved bills and card statements from Airbase and re-keyed them into Infor by hand, then chased coding errors where spend hit accounts or cost structures that did not match the ERP. With Infor CloudSuite and Airbase connected, the Infor vendor master and chart of accounts flow into Airbase so spend is coded correctly at the source, and each approved bill, reimbursement, and card transaction posts into Infor as a supplier invoice automatically. Month-end close starts with payables already in the ledger and the manual re-keying step is gone.

What you can do

• •Post approved Airbase bills, reimbursements, and card transactions into Infor CloudSuite as supplier invoices and GL entries.
• •Push the Infor CloudSuite vendor master and chart of accounts into Airbase so spend is coded to accounts that exist in the ERP.
• •Read Infor purchase orders into Airbase so bills can run three-way PO matching before posting.
• •Authenticate Airbase with its portal bearer token and Infor CloudSuite with its OAuth2 service-account password grant.
• •Poll Infor on a schedule with token refresh, duplicate-safe posting, retries, and a full audit trail on every record.

Questions

Which direction does data move between Infor CloudSuite and Airbase?

The main flow is Airbase into Infor CloudSuite, where approved bills, reimbursements, and card transactions become supplier invoices and GL entries. Reference data moves the other way, with the Infor vendor master and chart of accounts pushed into Airbase. Card transactions and GL accounts are read-only in Airbase, so ml-connector does not write those back.

Does Infor CloudSuite support webhooks for this integration?

Not as a self-service feature. Infor CloudSuite has no registerable webhook URL; outbound push only happens through ION Desk document flows that an admin configures. For that reason ml-connector polls Infor list transactions on a schedule, while it can act on Airbase webhooks such as purchase request approval as soon as a milestone changes.

How does ml-connector avoid duplicate invoices in Infor CloudSuite?

Infor M3 Add transactions are not idempotent, so a repeated post would create a duplicate record. ml-connector queries Infor by invoice number before posting and keeps an external ID map between Airbase and Infor records. If a post fails partway, the record can be replayed safely without creating a second invoice.