Infor CloudSuite and BambooHR integration

What moves between them

The main flow runs from BambooHR into Infor CloudSuite. BambooHR is the system of record for people, so employee records, hires, terminations, and rehires move into Infor CloudSuite to keep headcount aligned, mapped through department, division, and location to the matching accounting dimensions and cost centers. Job information and compensation changes follow the same direction so the ERP reflects current roles and pay grouping. Reference data such as departments and cost centers is aligned so every person lands on an accounting dimension that already exists in Infor CloudSuite. BambooHR holds no vendors, invoices, purchase orders, or GL accounts, so ml-connector treats it as the people source and never writes financial records back into it.

How ml-connector handles it

ml-connector stores both credential sets encrypted. For BambooHR it accepts the company subdomain and presents the OAuth Bearer token on every request, refreshing it with the offline_access refresh token before the one-hour access token expires, or falling back to the legacy API key Basic header where that is still in use. For Infor CloudSuite it accepts the full .ionapi field set per customer, since the ION API Gateway publishes no shared base URL, requests a token with the service account credentials, and refreshes proactively because token lifetime is tenant-configured. BambooHR webhooks arrive HMAC-signed; ml-connector verifies X-BambooHR-Signature with a constant-time compare, then calls GET on the changed employee because the webhook payload only names which fields changed. Departments, divisions, and locations are mapped first so each employee references an Infor accounting dimension that already exists. Because Infor CloudSuite has no native idempotency, ml-connector queries for an existing record before it writes, and stores the BambooHR ID to Infor ID mapping to avoid duplicates. BambooHR throttling returns 503 with a Retry-After header and the ION Gateway returns 429, so it backs off with jitter and retries. Every record carries a full audit trail and can be replayed if a downstream call fails.

A real-world example

A mid-sized manufacturer with about four hundred employees across three plants runs Infor CloudSuite for finance and operations and uses BambooHR as its HR system of record. Before the integration, an HR coordinator emailed a spreadsheet of new hires, transfers, and terminations to finance each week, and someone re-keyed the changes into Infor CloudSuite by hand, which left headcount and department assignments out of date and made labor cost reporting by cost center unreliable. With Infor CloudSuite and BambooHR connected, a BambooHR webhook fires the moment an employee record changes, the updated person flows into Infor CloudSuite, and the department and location map straight to the matching accounting dimension. Headcount stays current, transfers land on the right cost center, and the weekly spreadsheet and the re-keying step are gone.

What you can do

• •Sync BambooHR employees, hires, terminations, and rehires into Infor CloudSuite to keep headcount current.
• •Map BambooHR department, division, and location to Infor CloudSuite accounting dimensions and cost centers.
• •Carry BambooHR job information and compensation changes into the ERP so roles and pay grouping stay accurate.
• •Verify BambooHR HMAC-signed webhooks, then fetch the changed employee through the Infor ION API Gateway.
• •Bridge the BambooHR subdomain OAuth token to the tenant .ionapi login, with retries and a full audit trail on every record.

Questions

Which direction does data move between Infor CloudSuite and BambooHR?

The main flow is BambooHR into Infor CloudSuite. BambooHR is the system of record for people, so employees, hires, terminations, and their department and location move into Infor CloudSuite, while departments and cost centers are aligned so each person lands on a valid accounting dimension. BambooHR holds no vendors, invoices, or GL accounts, so ml-connector never writes financial records back into it.

How does ml-connector detect changes when Infor CloudSuite has no webhooks?

BambooHR is the change source here, and it sends HMAC-signed webhooks for employee created, updated, and deleted events. ml-connector verifies the signature, then fetches the changed employee because the payload only names which fields changed. On the Infor CloudSuite side, which has no self-service webhooks, ml-connector writes through the ION API Gateway and can also poll on a schedule to catch anything missed.

What credentials does each side need?

Infor CloudSuite needs the .ionapi service account file, which carries the tenant base URL, client ID and secret, and the service account access and secret keys used for OAuth 2.0. BambooHR needs the company subdomain plus an OAuth client ID and secret, or a legacy API key for older integrations. ml-connector stores both sets encrypted and refreshes the short-lived tokens on each side before they expire.