Which direction does data move between Ramp and Infor CloudSuite?

The primary flow is Ramp into CloudSuite. Bills and transactions created in Ramp post into CloudSuite's AP and GL modules, while vendors, GL accounts, and cost centers are synced in both directions. CloudSuite is the source of truth for the chart of accounts and vendor master, and Ramp captures those dimensions so bills post to valid accounts and departments.

How does ml-connector handle Ramp webhooks and CloudSuite's lack of traditional webhooks?

ml-connector receives bills and transaction events from Ramp via HMAC-SHA256 signed webhooks in real time. Because Infor CloudSuite does not expose webhooks for individual events, ml-connector queries CloudSuite's M3 APIs on a schedule to sync GL accounts, cost centers, and vendor data back into Ramp, keeping the two platforms aligned.

How does ml-connector ensure bills and transactions post to valid accounts?

Before posting a bill or transaction, ml-connector queries CloudSuite to verify that the target GL account, cost center, and vendor exist using M3 list APIs. If a vendor or cost center in Ramp does not match CloudSuite, the record is queued for manual review. CloudSuite's rate limits (100-500 requests per minute) are respected with exponential backoff on 429 responses.

Infor CloudSuiteRamp

Infor CloudSuite and Ramp integration

Infor CloudSuite runs manufacturing and finance operations across multiple legal entities. Ramp manages corporate cards, bills, and expenses in a single spend platform. Connecting them keeps your accounts payable and general ledger in agreement with what Ramp is paying. Bills created and approved in Ramp post into CloudSuite's AP module on your schedule, mapped to the right cost centers and vendors, so finance teams do not re-key expense data. Ramp transactions clear into CloudSuite's GL accounts and departments, completing the audit trail from spend to the ledger.

How Infor CloudSuite works

Infor CloudSuite exposes suppliers, purchase orders, invoices, GL accounts, items, customers, and payments through the ION API Gateway using REST business document and M3 microservice APIs. Authentication uses OAuth2 Resource Owner Password Credentials with a registered app client ID and secret, issued against a customer-specific token endpoint. Each CloudSuite customer has its own ION Gateway base URL and tenant ID, extracted from a supplied .ionapi credentials file. CloudSuite supports both REST polling and asynchronous BOD/XML message flows configured in ION Desk, though webhooks for individual events are not available; the integration polls on a schedule.

How Ramp works

Ramp exposes bills, vendors, transactions, purchase orders, GL accounts, and users through its Developer REST API, with production and sandbox endpoints. Authentication uses OAuth2 Client Credentials flow, with access tokens valid for 10 days. Ramp delivers bill, transaction, and vendor events via HMAC-SHA256 signed webhooks in real time, supporting events for bills created, updated, paid, and transactions cleared. The Ramp platform supports custom accounting dimensions and GL account mapping, allowing bills and transactions to post directly to cost centers and departments.

What moves between them

The primary flow is Ramp into Infor CloudSuite. When a bill is created or paid in Ramp, ml-connector receives the webhook event, maps the bill amount and line items to CloudSuite GL accounts and cost centers, and posts an invoice into CloudSuite's AP module via the APS100MI API. Transactions cleared in Ramp post into CloudSuite GL accounts mapped to the corresponding Ramp department or cost center. Vendors, GL accounts, and cost centers are synced bidirectionally so that Ramp captures the CloudSuite chart of accounts and vendor master data. Bills and invoices are deduplicated using the Ramp bill ID stored in CloudSuite.

How ml-connector handles it

ml-connector stores both CloudSuite and Ramp credential sets encrypted, handling OAuth2 token refresh automatically as tokens expire. For CloudSuite, it accepts the full tenant-specific ION Gateway URL and extracts the CONO (company number) per customer, since each CloudSuite deployment has a unique base URL. Ramp webhooks are received and validated using HMAC-SHA256 signature verification. Before posting a bill or transaction, ml-connector queries CloudSuite to verify the GL account, cost center, and vendor exist, using the M3 list APIs with cursor-based pagination. If a vendor in Ramp does not exist in CloudSuite, the record is queued for manual review. Bills are posted as APS100MI invoice headers and lines, with the Ramp bill ID stored in a custom field to prevent duplicate posting if the webhook is replayed. CloudSuite's rate limits (typically 100-500 requests per minute) are respected with exponential backoff on 429 responses. Every record carries a full audit trail with timestamp and error details.

A real-world example

A mid-sized manufacturing company runs Infor CloudSuite SyteLine for production and procurement across three plants, and uses Ramp for corporate cards and bill pay across the entire organization. Before the integration, the accounting team received bills from Ramp, manually created invoice records in CloudSuite AP, and allocated them to the correct plant and cost center, a process that took two to three days and often missed coding detail. Transaction reports from Ramp were exported and re-entered into the GL by hand. With Ramp and CloudSuite connected, bills approved in Ramp flow directly into AP coded to the requesting plant's cost center, and cleared transactions post to the GL in real time. Month-end close starts with payables and expense accounts already reconciled, and the manual data entry is eliminated.

What you can do

Post approved Ramp bills into Infor CloudSuite AP as invoices, with line items and cost center allocation.
Sync cleared Ramp transactions into CloudSuite GL accounts and departments in real time via webhooks.
Deduplicate bills using the Ramp bill ID to prevent duplicate posting if webhook events are replayed.
Map Ramp vendors and GL accounts to CloudSuite's supplier master, customer master, and chart of accounts.
Authenticate Ramp with OAuth2 Client Credentials and CloudSuite with ION Gateway OAuth2, handling token refresh and rate-limit backoff automatically.

Questions

Which direction does data move between Ramp and Infor CloudSuite?: The primary flow is Ramp into CloudSuite. Bills and transactions created in Ramp post into CloudSuite's AP and GL modules, while vendors, GL accounts, and cost centers are synced in both directions. CloudSuite is the source of truth for the chart of accounts and vendor master, and Ramp captures those dimensions so bills post to valid accounts and departments.
How does ml-connector handle Ramp webhooks and CloudSuite's lack of traditional webhooks?: ml-connector receives bills and transaction events from Ramp via HMAC-SHA256 signed webhooks in real time. Because Infor CloudSuite does not expose webhooks for individual events, ml-connector queries CloudSuite's M3 APIs on a schedule to sync GL accounts, cost centers, and vendor data back into Ramp, keeping the two platforms aligned.
How does ml-connector ensure bills and transactions post to valid accounts?: Before posting a bill or transaction, ml-connector queries CloudSuite to verify that the target GL account, cost center, and vendor exist using M3 list APIs. If a vendor or cost center in Ramp does not match CloudSuite, the record is queued for manual review. CloudSuite's rate limits (100-500 requests per minute) are respected with exponential backoff on 429 responses.

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