ml-connector
SYSPROAnaplan

SYSPRO and Anaplan integration

SYSPRO runs procurement, sales, and finance for manufacturing and distribution businesses. Anaplan runs financial planning and budgeting across the enterprise. Connecting them brings SYSPRO's operational data into Anaplan's models so planners work with current supplier, customer, and invoice data instead of static uploads. AP and AR invoices sync on a schedule so Anaplan's financial plans reflect actual spending, and GL account hierarchies stay aligned between systems without manual re-mapping.

How SYSPRO works

SYSPRO Adaptive ERP exposes suppliers, supplier addresses, AP invoices, AP postings, PO headers and details, AR customers, AR invoices, GL accounts, inventory masters, and warehouse allocations through three API layers: e.net Business Objects (REST/SOAP, read and write), OData (REST read-only), and Workflow Service (REST/SOAP, limited). Authentication uses either a session token obtained by logging in through Utilities/Logon with an operator code, or HTTP Basic Auth with auto-generated SQL credentials (operator code plus OData password). The server URL and credentials are customer-specific; SYSPRO publishes no shared SaaS base URL. SYSPRO has no outbound webhooks, so polling on OData tables with timestamp filters is the only way to detect changes. Session tokens expire on logoff or timeout, and operators must have e.net security permissions enabled.

How Anaplan works

Anaplan is a cloud-based connected planning platform that holds workspaces, models, modules, and lists, and syncs data to and from ERP systems via a REST API. Authentication is available through Basic Authentication (username and password), Certificate-Based Authentication (client certificate pair), or OAuth2 (Authorization Code Grant or Device Grant). All calls use HTTPS/TLS 1.3. The Anaplan API follows a polling pattern: POST an Import or Export action with a named action that already exists in the model (the API cannot create new actions), poll the task status until completion, then download or process the result. Anaplan enforces a 600 request per minute rate limit tenant-wide and returns HTTP 429 if the limit is exceeded. Model locking during bulk import or export prevents concurrent reads. All workspaceIds must be lowercase hex and all modelIds must be uppercase hex.

What moves between them

The flow runs from SYSPRO into Anaplan. ml-connector polls SYSPRO OData tables for supplier masters, AP invoices with posting details, AR invoices with customer references, GL account masters with balances, and inventory masters with warehouse allocations every 5 to 15 minutes depending on the frequency of financial data changes. These records are mapped into Anaplan workspace models as lists and line items: suppliers become list items in a Supplier list, invoices become line items in an AP Invoice module or AR Invoice module, GL accounts populate a GL Account master list, and inventory records feed supply chain planning modules. All mappings are configured once during setup and do not require code changes. Read-only reference data such as suppliers, customers, and GL accounts flows in both directions so Anaplan planning models always reference valid SYSPRO dimensions.

How ml-connector handles it

ml-connector stores both credential sets encrypted. On the SYSPRO side, it accepts the customer's server URL and either obtains a session token via the Utilities/Logon endpoint (storing the UserId GUID) or uses HTTP Basic Auth on OData calls. On the Anaplan side, it uses the stored certificate pair, basic auth credentials, or OAuth2 token to authenticate. Because SYSPRO has no webhooks and Anaplan has no real-time push capability, ml-connector polls SYSPRO OData tables with timestamp filters ($filter on PostDate, InvoiceDate, etc.) on a regular schedule and queues the results. It then batches the records and POST the Import action to Anaplan with the transformed payload, polls the returned taskId until the action reaches COMPLETE or CANCELLED state, and records the outcome. Anaplan's 600 request per minute tenant-wide rate limit is respected by queueing and backing off on HTTP 429 responses. Model locking during bulk operations is handled by detecting the lock state and retrying. Every record carries an audit trail and the full SYSPRO record ID so a failed import can be replayed or investigated. Because OData is read-only, writes (e.g., updated planning results flowing back) require the e.net Business Objects API or Workflow Service and are configured as a separate reverse flow if needed.

A real-world example

A mid-market specialty chemicals distributor runs SYSPRO for procurement and order management, and uses Anaplan for quarterly financial planning and rolling forecasts. Before the integration, the planning team imported a monthly manual export of AP invoices and supplier master data from SYSPRO into Anaplan spreadsheets, then hand-coded the mappings to Anaplan's GL account hierarchy. Reconciling actual spend to the forecast required chasing mismatches between the export date, the invoice posting date, and the plan period. With SYSPRO and Anaplan connected, AP invoices and supplier records sync every 15 minutes on the finance calendar, the mappings are permanent, and the planning team starts each cycle with invoices already posted to the correct GL accounts and cost buckets. Month-end close and forecast reviews now consume half the time because the manual import and mapping steps are gone.

What you can do

  • Poll SYSPRO OData every 5 to 15 minutes for supplier masters, AP invoices, AR invoices, GL accounts, and inventory records.
  • Map SYSPRO suppliers, invoices, and GL accounts into Anaplan workspace lists and modules with permanent configurable mappings.
  • Authenticate SYSPRO with session tokens or HTTP Basic Auth and Anaplan with basic auth, certificates, or OAuth2.
  • Batch and post transformed records through Anaplan's Import API while respecting the 600 request per minute tenant-wide rate limit and handling model locking.
  • Track every record with a full audit trail, including the original SYSPRO ID, so failed imports can be replayed or investigated without re-polling.

Questions

Which direction does data move between SYSPRO and Anaplan?
The primary flow is SYSPRO into Anaplan. Supplier masters, AP invoices, AR invoices, GL accounts, and inventory records poll from SYSPRO and import into Anaplan models as lists and line items. Reference data such as suppliers and GL accounts can optionally flow both directions if Anaplan planning results feed back into SYSPRO via the e.net Business Objects API or Workflow Service.
How does ml-connector handle SYSPRO's lack of webhooks and Anaplan's polling-only pattern?
ml-connector polls SYSPRO OData tables on a regular schedule (5 to 15 minutes) with timestamp filters to detect new and changed records, queues them, and then batches them into Anaplan Import actions. It polls the Import task status until completion, records the outcome, and retries on failures. Both systems are pull-only, so the schedule is driven by the customer's finance calendar and the acceptable lag for planning data.
What happens if Anaplan's rate limit or model locking blocks an import?
ml-connector respects Anaplan's 600 request per minute tenant-wide limit and detects HTTP 429 responses, then backs off and retries with exponential jitter. If a model is locked during a bulk import or export, ml-connector detects the lock state, waits, and retries the Import action. Every blocked or failed import is logged with the full audit trail so the team can investigate and replay if needed.

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