Infor CloudSuite and Dayforce integration

What moves between them

The primary flow runs from Dayforce into Infor CloudSuite. After each payroll cycle, ml-connector reads employee records and pay summaries from Dayforce and posts the labor cost journals into Infor CloudSuite's general ledger, allocated to the cost centers configured in both systems. Employee records, including hires, terminations, and job changes, flow from Dayforce into Infor CloudSuite so headcount reports and cost center assignments remain aligned. Cost centers and GL accounts are mapped in both directions so payroll allocations land on valid Infor CloudSuite dimensions. The GL postings that Dayforce generates are read-only, so ml-connector polls Dayforce rather than pushing financial entries back into payroll.

How ml-connector handles it

ml-connector stores both credential sets encrypted. On the Dayforce side, it obtains the client-specific base URL via the ClientMetadata endpoint and refreshes it daily, then authenticates with username, password, and company ID to retrieve a one-hour Bearer JWT, requesting a new token before expiry to avoid authentication failures mid-sync. On the Infor CloudSuite side, it extracts the ION API Gateway base URL and OAuth endpoints from the customer-provided .ionapi file and authenticates with service account credentials, managing the configurable token lifetime (1 to 24 hours) by proactive refresh. Both systems are polled on a schedule tied to your payroll calendar using date-range filters (Dayforce filterUpdateDateRangeMin and filterUpdateDateRangeMax; Infor CloudSuite list transactions by modified date). Cost centers and GL accounts are validated first, ensuring every payroll journal line references dimensions that exist in Infor CloudSuite. ml-connector respects Infor CloudSuite's per-client rate limits (typically 100 to 500 requests per minute) by backing off on HTTP 429 responses and retrying. Every record carries a full audit trail and can be replayed if a downstream call fails.

A real-world example

A mid-sized manufacturing or distribution company runs Infor CloudSuite for finance and procurement across multiple facilities and Dayforce for payroll, HR, and workforce management. Before the integration, the finance team pulled payroll reports from Dayforce at the end of each pay period, manually coded labor costs to cost centers in a spreadsheet, and entered the totals into Infor CloudSuite's GL by hand. During month-end close, they reconciled differences between HR headcount and the labor accounts, a process that took two to three days. With Infor CloudSuite and Dayforce connected, each payroll run's GL posting flows directly into Infor CloudSuite allocated to the correct cost center, and employee records stay synchronized. Month-end close begins with the labor accounts already reconciled, and the manual data entry step is eliminated.

What you can do

• •Post Dayforce payroll GL journals into Infor CloudSuite's general ledger after every pay cycle, allocated to the correct cost centers and GL accounts.
• •Keep Infor CloudSuite headcount and cost center assignments aligned with Dayforce employee records, including hires, terminations, and job changes.
• •Poll both systems on a schedule tied to your payroll calendar, with configurable token refresh to handle Dayforce 1-hour tokens and Infor CloudSuite's variable token lifetime.
• •Authenticate Dayforce with OAuth2 password credentials and a daily client URL refresh, and Infor CloudSuite via the ION API Gateway with service account credentials.
• •Validate cost centers and GL accounts in both systems before posting payroll journals, with automatic retries, backoff on rate limits, and a complete audit trail on every record.

Questions

Which direction does data move between Infor CloudSuite and Dayforce?

The main flow is from Dayforce into Infor CloudSuite. Payroll GL journals and employee records move from Dayforce into Infor CloudSuite, while cost centers and GL accounts are aligned in both directions. Infor CloudSuite GL accounts are read-only in Dayforce, so ml-connector does not write financial entries back into payroll. This ensures a single source of truth in Infor CloudSuite for general ledger and cost accounting.

How does the integration handle Dayforce's one-hour token expiry and Infor CloudSuite's variable token lifetime?

ml-connector proactively refreshes the Dayforce Bearer JWT before the 1-hour window expires, requesting a new token at regular intervals to prevent mid-sync authentication failures. On the Infor CloudSuite side, it respects the customer-configured token lifetime (1 to 24 hours) by tracking expiry and refreshing before the deadline. Both token stores are encrypted, and refresh logic is integrated into the polling cycle.

How does the integration work around Infor CloudSuite's lack of traditional webhooks?

Infor CloudSuite does not offer self-service webhooks accessible via REST API; BOD-based push requires admin configuration in ION Desk for each event. ml-connector instead polls both systems on a schedule tied to your payroll calendar using date-range filters (Dayforce filterUpdateDateRangeMin and filterUpdateDateRangeMax; Infor CloudSuite list transactions by modified date). This ensures all payroll and employee records are synchronized without requiring ION Desk configuration for each integration.