Infor CloudSuite and Fishbowl integration

What moves between them

The main flow runs from Infor CloudSuite into Fishbowl Advanced. Purchase orders created in CloudSuite are read via polling and written as purchase orders in Fishbowl, with vendor master records synced in both directions so supplier changes in CloudSuite update Fishbowl's vendor list. Inventory and part records from CloudSuite can be written as parts and stock in Fishbowl, and inventory quantity changes in Fishbowl can be read back to CloudSuite if procurement visibility is required. Invoices and payments stay in CloudSuite; Fishbowl handles fulfillment and inventory only.

How ml-connector handles it

ml-connector stores the Infor CloudSuite .ionapi credentials and extracts the tenant-specific base URL, region, and OAuth endpoints from them, then exchanges the service account credentials for a bearer token on a schedule before expiry. For Fishbowl, it logs in with the provided username and password, receives a session UUID, and maintains that token across polling cycles. Because both systems are poll-only, ml-connector runs on a schedule aligned to your purchasing and receiving cycles, typically every 15 to 60 minutes. Purchase orders are mapped to Fishbowl's format and cross-referenced by external ID to detect updates. Vendors are reconciled by name or external ID; if a vendor in CloudSuite already exists in Fishbowl by a different name, manual mapping is required before the first sync. Both systems enforce rate limits (CloudSuite: 100-500 requests per minute; Fishbowl: undocumented but recommended 5-15 minute polling intervals), so ml-connector respects 429 responses and backs off. Every record carries an audit trail and can be replayed if a downstream write fails.

A real-world example

A mid-sized manufacturer uses Infor CloudSuite Distribution for procurement and supplier management, and Fishbowl Advanced on-premise for inventory control and production scheduling across two warehouses. Before the integration, the purchasing team created purchase orders in CloudSuite, then manually entered them into Fishbowl so the receiving department could match inbound goods to orders. Vendor master data drifted between systems because changes in one were not automatically reflected in the other, causing receiving delays and invoice reconciliation errors. With CloudSuite and Fishbowl connected, each new purchase order flows into Fishbowl automatically, vendor changes sync in both directions, and receiving staff see current order data without re-entry. Month-end procurement-to-payables reconciliation no longer has to chase data discrepancies between systems.

What you can do

• •Sync purchase orders from Infor CloudSuite into Fishbowl Advanced as new purchase orders, matched by external ID to detect updates.
• •Keep Fishbowl vendor master data synchronized with Infor CloudSuite suppliers in both directions.
• •Read inventory and part records from CloudSuite and write them into Fishbowl as stock and parts, with quantity and cost aligned.
• •Authenticate with CloudSuite's OAuth 2.0 ION Gateway using service account credentials, and with Fishbowl's session-based REST API.
• •Poll on a schedule you control, with retries, rate-limit backoff, and a full audit trail on every record.

Questions

Which direction does data move between Infor CloudSuite and Fishbowl?

The main flow is from Infor CloudSuite into Fishbowl Advanced. Purchase orders, vendors, and item master records flow from CloudSuite to Fishbowl. Inventory quantity and part changes in Fishbowl can be read back to CloudSuite if procurement visibility is needed. Invoices and payments stay in CloudSuite; Fishbowl handles fulfillment and inventory only.

How does the integration handle CloudSuite's tenant-specific URLs and region variations?

ml-connector extracts the tenant ID, region, and OAuth endpoints from the customer's .ionapi credentials file, then constructs the ION API Gateway base URL dynamically. Because each CloudSuite customer has a unique URL and region, ml-connector stores the full credentials and never assumes a shared base address.

Does the integration work with all Infor CloudSuite product lines (M3, SyteLine, LN, Financials)?

Yes, as long as the product line exposes suppliers, purchase orders, and items via the ION API Gateway (all current product lines do). Entity names and pagination styles vary by product line, so ml-connector maps the relevant entities per the customer's CloudSuite deployment and documents the mapping in the audit trail.