Infor CloudSuite and Monday.com integration

What moves between them

Suppliers, purchase orders, and invoices flow from Infor CloudSuite to Monday.com. On a schedule you define, ml-connector polls CloudSuite's CRS620MI (suppliers), PPS100MI/PPS200MI (purchase order headers and lines), and APS100MI (invoices) endpoints, then creates or updates items in a Monday board with columns mapped to CloudSuite fields: supplier name, PO number, line amount, status, and due date. GL accounts sync one-way so finance teams can reference the chart of accounts in Monday without leaving the board. Writes are create-or-update mutations in Monday; no data flows back to CloudSuite.

How ml-connector handles it

ml-connector stores CloudSuite credentials (base URL, tenant ID, OAuth endpoint, client ID, secret) encrypted and constructs the bearer token from the .ionapi file credentials on first auth, then proactively refreshes every 50 minutes to stay ahead of the configurable 1 to 24 hour token lifetime. Because CloudSuite has no webhooks, ml-connector polls the M3 or SyteLine list endpoints (depending on the installed product line) on a schedule you set, filtering by modified date to avoid re-processing. Each supplier record from CRS620MI maps to a Monday item; invoice and PO lines become separate items or subitems grouped by PO number. Column values are JSON-encoded strings as Monday requires. If a poll encounters a 429 rate limit, ml-connector backs off with exponential retry. Failed records carry a full audit trail and can be replayed if the downstream Monday call fails, so transient network issues do not cause data loss.

A real-world example

A mid-market industrial distributor runs Infor CloudSuite M3 for procurement and inventory. Their procurement team spends hours each day copying PO status from CloudSuite into email and a shared spreadsheet to track supplier performance. With CloudSuite and Monday connected, the team gets a live Monday board showing all active POs, supplier names, line amounts, and expected delivery dates synced from CloudSuite every 4 hours. When a PO status changes in CloudSuite, Monday reflects it on the next poll. Supplier performance conversations now happen in the Monday board with full traceability back to the source PO, and the shared spreadsheet is retired.

What you can do

• •Poll Infor CloudSuite for suppliers, purchase orders, and invoices on a schedule you control, and create or update items in Monday.com boards without re-keying.
• •Translate CloudSuite supplier, PO, and invoice records into Monday column values, mapping ERP fields to board columns automatically.
• •Authenticate CloudSuite via the ION API Gateway using OAuth 2.0 Resource Owner Password Credentials, extracting the base URL and OAuth endpoints from per-customer .ionapi credentials.
• •Handle CloudSuite's configurable token lifetime (1-24 hours) by proactively refreshing before expiry, and retry on rate limits with exponential backoff.
• •Track every record through a full audit trail and replay failed syncs if a Monday mutation fails, ensuring no procurement data is lost.

Questions

How does ml-connector authenticate to Infor CloudSuite?

ml-connector uses the OAuth 2.0 Resource Owner Password Credentials Grant flow, using service account credentials stored encrypted. The base URL, tenant ID, OAuth token endpoint, client ID, and secret are provided in the customer's .ionapi credentials file. ml-connector constructs the bearer token from those fields and proactively refreshes it every 50 minutes to stay ahead of the configurable token lifetime (1-24 hours).

What records move from CloudSuite to Monday?

Suppliers, purchase order headers and lines, and invoices flow from CloudSuite to Monday. GL accounts also sync so finance teams can reference the chart of accounts. All data flows in one direction: CloudSuite to Monday. Writes go through Monday GraphQL mutations, creating or updating items with columns mapped to CloudSuite fields such as supplier name, PO number, amount, status, and due date.

Why does ml-connector poll instead of using webhooks?

Infor CloudSuite has no self-service webhooks; it only supports BOD/XML push flows configured manually in ION Desk by an admin. Polling is the reliable alternative, filtering by modified date to avoid re-processing. ml-connector respects CloudSuite's rate limits (typically 100-500 requests per minute) and can be scheduled to poll on any cadence, such as every 4 hours or daily.