Infor CloudSuite and Paylocity integration

What moves between them

The main flow moves from Paylocity into Infor CloudSuite. Employee records and deduction changes from Paylocity are synced into CloudSuite so headcount, roles, and labor cost allocations stay current. When Paylocity fires an Employee Change or New Hire webhook, ml-connector fetches the full employee and deduction details and writes them into CloudSuite's customer and GL account tables. Deduction amounts map to specific GL accounts so payroll costs land on the correct ledger lines. The sync runs in near-real-time via webhooks and can also poll on a scheduled cadence if webhook delivery is delayed or if a backfill is needed.

How ml-connector handles it

ml-connector stores both OAuth credential sets encrypted and refreshes each token proactively before expiry. On the Paylocity side, it subscribes to Employee Change, New Hire, and Termination webhook events; when a webhook fires, ml-connector fetches the complete employee record and all deductions via the Paylocity API before writing to CloudSuite. On the CloudSuite side, ml-connector translates employee and deduction data into the ION API calls required by the customer's specific CloudSuite product line (M3, SyteLine, or LN) and tenant configuration. Because Paylocity webhook payloads contain identifiers only and CloudSuite has no native idempotency keys, ml-connector implements external deduplication via database tracking of processed webhook event IDs. Deductions are mapped to GL accounts during configuration, so each payroll deduction line posts to the correct ledger account. If a CloudSuite API call fails, ml-connector retries with exponential backoff and logs the failure so it can be replayed when the system recovers.

A real-world example

A mid-sized manufacturing company runs Infor CloudSuite M3 for procurement and finance across three plants. Paylocity handles payroll and HR for 300 employees. Previously, the finance team received a payroll register from Paylocity each pay period, manually entered employee names and cost allocations into CloudSuite by plant, and spent days reconciling headcount between the two systems during month-end close. With Paylocity and CloudSuite connected, new hires and transfers in Paylocity flow into CloudSuite immediately, payroll deductions map to the correct cost centers and GL accounts, and the reconciliation step is automated. Month-end close now starts with payroll already posted and reconciled.

What you can do

• •Sync new employees and employee changes from Paylocity into Infor CloudSuite customers and HR tables in near-real-time via webhooks.
• •Map Paylocity deductions to Infor CloudSuite GL accounts so labor costs post to the correct ledger lines by cost center.
• •Refresh OAuth 2.0 tokens for both Paylocity and CloudSuite proactively to prevent authentication timeouts.
• •Deduplicate Paylocity webhook events via external tracking so employees and deductions are not duplicated on retries.
• •Retry failed CloudSuite API calls with exponential backoff and log each failure for manual replay or audit review.

Questions

Does the integration support all Infor CloudSuite product lines?

Yes. ml-connector translates employee and deduction data into the appropriate ION API calls for your CloudSuite product line (M3, SyteLine, LN, or Financials). You provide your customer-specific base URL and tenant ID from your .ionapi credentials file. Different product lines expose different field names and APIs, and ml-connector handles that translation automatically.

What happens if a Paylocity webhook fails to deliver?

Paylocity retries webhook events for up to 24 hours on failure. ml-connector also implements polling on a configurable schedule so missed webhooks can be caught. If both fail, you can manually trigger a backfill to fetch employee and deduction records from a specific date range and sync them into CloudSuite.

How are deductions mapped to GL accounts?

During setup, you define a mapping from Paylocity deduction types (e.g., health insurance, 401k, tax withholding) to Infor CloudSuite GL account codes. When a payroll run completes and deductions are processed in Paylocity, ml-connector reads those deduction amounts and posts them to the mapped GL accounts in CloudSuite.