Infor CloudSuite and SAP SuccessFactors integration

What moves between them

The main flow runs from Infor CloudSuite into SAP SuccessFactors. Purchase orders and invoices from CloudSuite are read by polling and mapped to the cost centers and job codes in SuccessFactors so that procurement allocations align with organizational structure and headcount. Cost center reference data is pulled from SuccessFactors and used to validate CloudSuite purchase orders before syncing. The flow runs on a schedule you control and respects both systems' rate limits and token refresh requirements.

How ml-connector handles it

ml-connector stores both credential sets encrypted and refreshes the Infor OAuth token before it expires by tracking the configured token lifetime. On the SuccessFactors side it generates SAML assertions on demand, signs them with the stored private key, and exchanges them for a 24-hour bearer token. Because neither system supports idempotent writes via idempotency keys, ml-connector tracks processed records externally and implements query-first dedup on CloudSuite reads to avoid duplicate syncs. For SuccessFactors, it uses OData V4 upsert endpoints where possible to ensure safe re-entrancy. Since CloudSuite publishes no shared base URL (the endpoint varies per tenant and region), ml-connector accepts the full instance configuration from the .ionapi file. Pagination differs between systems - CloudSuite uses cursor-based filtering for M3 and SyteLine uses RecordCap, while SuccessFactors requires explicit $top=1000 to avoid silently missing records beyond the 20-record default. Both systems are pull-only, so ml-connector polls on a schedule tied to your business cycle (e.g., weekly for procurement reconciliation, daily for org changes). Every record carries a full audit trail and can be replayed if a downstream validation fails.

A real-world example

A mid-sized industrial manufacturer runs Infor CloudSuite for procurement and supply chain operations across three plants, and uses SAP SuccessFactors for HR and organizational management. Before integration, the supply chain team manually tracked which purchase orders belonged to which cost centers and job codes, and every hiring or organizational change required manual re-entry into procurement systems. With Infor CloudSuite and SuccessFactors connected, each purchase order and invoice is automatically mapped to the correct cost center and plant based on the SuccessFactors organizational data, new hires and transfers immediately propagate cost center associations, and procurement reports run directly against SuccessFactors data without manual re-keying.

What you can do

• •Map purchase orders and invoices from Infor CloudSuite to SAP SuccessFactors cost centers and job codes so procurement aligns with your organizational structure.
• •Validate that cost center allocations in CloudSuite match valid SuccessFactors cost centers before syncing data between systems.
• •Pull SuccessFactors cost center and organizational reference data to ensure procurement records are always mapped to current entities.
• •Handle Infor OAuth 2.0 token refresh and SuccessFactors SAML bearer assertion generation automatically, with encrypted credential storage.
• •Poll both systems on a schedule you control, with external dedup tracking and a full audit trail on every record.

Questions

Which direction does data move between Infor CloudSuite and SAP SuccessFactors?

The main flow runs from Infor CloudSuite into SuccessFactors for validation and reference data, then back into CloudSuite for mapping. Purchase orders and invoices from CloudSuite are mapped to SuccessFactors cost centers and job codes. Cost center and organizational reference data flows from SuccessFactors into ml-connector to validate CloudSuite records before they are synced. The actual write always lands in CloudSuite.

Why does ml-connector implement external dedup instead of relying on idempotency keys?

Infor CloudSuite and SuccessFactors do not support Idempotency-Key headers. ml-connector tracks processed record IDs externally and checks before re-posting, so retries and network failures do not create duplicate records. SuccessFactors supports OData upsert endpoints as an alternative, so ml-connector uses those where possible for safe re-entrancy.

How does ml-connector handle the different authentication flows for both systems?

Infor CloudSuite uses OAuth 2.0 Resource Owner Password Credentials Grant with service account credentials. ml-connector tracks the configured token lifetime and proactively refreshes before expiry. SuccessFactors uses SAML Bearer Assertion authentication, so ml-connector generates, signs, and exchanges assertions on demand. Both credential sets are encrypted and stored in ml-connector's credential vault.